Help center

  • What is Stemfund ?
  • Stemfund is a new peer-to-peer lending plateform born from three old bankers that are now dedicating their activity to peer-to-peer lending and bitcoin. This secure website will allow its users to either borrow money for any purpose or to lend money at attractive rates. You will have a full transparency regarding the funds that will transit via Stemfund as each user has a complete account ledger that he can inspect at anytime in its Profile page.

  • Who are the founders of Stemfund ?
  • We are three young geek engineers who started their career in the Financial Markets in 2010's. We learned trading, programming and management skills. Thanks to our education and experience, we have always been focusing on adding value to our environment. This is why we decided to develop Stemfund. We think that traditional finance failed to catch up with technology and is no longer a viable way to transfer capital between investors and companies/individuals. Stemfund (the peer-to-peer lending network in bitcoins) is the solution to this problem as investors can lend money to anyone in the world through our platform. This is why we decided to put all our energy in this project.

  • Is Stemfund regulated ?
  • Stemfund is a UK registered company (No. 08411182) and is registered with the UK ICO Data Protection Agency (No. ZA035585). We also holds a credit license from the Office of Fair Trading that we got at the time where Stemfund was using pounds instead of bitcoins (No. 663546). We are currently in discussion with the Financial Conduct Authority (financial regulatory body in the UK) to see how we could adapt our credit license as we are now using bitcoins instead of pounds on our platform. As of now, Stemfund is not regulated by any entity but this might change in the very near future as the bitcoin regulatory landscape is starting to take shape.

  • How can I contact Stemfund ?
  • You can use our contact form on this page. Do not hesitate to contact us if you have any question! Your feedback about our platform is also very welcome :).

  • How can I become an investor ?
  • You just need to signup on our website (upper right button in your screen) and make sure the box "Invest money" is selected. Signing up on our website is completely free.

  • What are the advantages of being an investor on Stemfund ?
  • Registration is free of charge

    There is no minimum amount to invest, which makes it very flexible

  • Is my money secure ?
  • We have many securities in place to ensure the safety of your bitcoins:
    •95% of the bitcoin deposits are held in a cold storage with multi sig transactions.
    •We use the market standard API to process deposits and withdrawals so our website is immune from malicious spending or withdrawal attacks.
    •We have a fraud detection system in place on IP addresses. As an example a user called [email protected] tried to hack us on 11-Apr-2015 and was blocked by our IP checking system (we reported him on twitter).
    •We have an automatic backup of the full website and its database every day. In addition to this, we have a disaster recovery scenario in place where our website can be back online and fully functional in less than 24 hours in case of hacking.
    •You can keep track of the full history of deposits/withdrawals/investments in your Stemfund wallet in your Profile section.

  • What return on investment can I expect ?
  • With Stemfund you will be able to help young and promising businesses or people wanting to consolidate their finances. The rate of return you can expect on each loan can vary a loan depending on the risk you are willing to take and the maximum rate at which the borrower is willing to borrow. On average, you can expect to lend at a 20% annual rate if we look at the whole loan population.

  • How can I choose which loans to invest in ?
  • You will be able to see various information about the borrower on his loan auction page and on his homepage on the website. The main information you should use for your decisions is the rating attached to each borrower. This rating is given to each borrower by our team of underwriters and gives you an idea of the creditworthiness of the borrower. Ratings range from A (best) to F (worst). If you are a beginner on Stemfund, we advise you to invest only in A and B rated loans.

  • What does the site offer to me as a borrower ?
  • Once approved, you will have your own page totally dedicated to the birth and evolution of your business. It will be really important to update the documentation and information related to this page in order to convince and attract lenders which will analyze your needs and the worth of your business

  • Why use Stemfund to borrow money ?
  • Stemfund will be the fastest and most convenient way to raise money as it uses crowdfunding to speed up this process. Your loan will be funded by plenty of investors which will help you consolidate your personal finances or get the funding you need to grow your business.

  • Are the rates attractive ?
  • Stemfund's business model relies on a loan bidding period during which all interested lenders will put in the platform the amount and the rate at which they want to lend for your business. At the end of the bidding period, the lowest rate will be kept, thus you will be sure to borrow money at the most competitive rate.

  • What information/documents do you need ?
  • You just need to fill a small form to be able to create a loan request it will literally not take you more than 40 seconds to fill it. If your loan is fully funded, we will ask you for documents justifying what you entered in the previous small form. The whole application is done online from start to finish.

  • How can I improve my rating ?
  • The more loans you repay the better your rating will get. However if you make late repayments you will be charged penalties and your rating will quickly deteriorates.

  • What is a "Building reputation" loan ?
  • Borrowers choose this loan purpose when listing a new loan if they want to improve their rating on Stemfund. If you list such a loan and it becomes fully funded, you won't be able to withdraw funds from your account as long as this loan has not been repaid in full. Borrowers do this type of loans to show their ability to repay a loan in time along with the associated interests.

  • My loan is fully funded what do I need to do now ?
  • Your loan auction will now expire 3 days or less. Once the auction expires, you will be able to accept the loan in your "My Loan Request" and get the funds credited on your Stemfund account.

  • How do I repay my loan ?
  • Repayments are automatically taken weekly from your Stemfund account. So you just need to ensure that you have enough funds on your account to cover the next repayment before each repayment date. You can see the repayment dates schedule in your "My Loan Request" page when you click on the loan you are interested in.

  • What if I cannot repay a loan ?
  • If a you miss a loan repayment date, your loan will be flagged as "Late" on our platform and penalties will accrue for each extra day after this repayment date. These penalties will be 1% of the overdue repayment amount for each day overdued. As penalties can become substantial if you miss several repayments, we advise our borrowers to make sure they do not miss any repayment date. In addition to these penalties, if a repayment is missing for more than 60 days, the loan will be flagged as "Defaulted" on our platform and will be passed to a Debt collection agency. At this point, legal proceedings will be started and the bank accounts, salary or goods of the borrower can be seized to repay the loan along with the penalties coming from late repayments.
    In all situations, we advise you to contact us as soon as possible if you cannot repay a loan anymore so we can try to find a solution before penalties start to accrue.